NIKE Internal Fulfillment App

I led the UX/UI design for Nike's internal fulfillment application, bridging the interface between Nike retail employees and digital consumers through various fulfillment channels including BOPIS, Ship to Store, and Try On services.

My focus was on enabling retail teams to thrive by shaping the right conditions, processes, and strategies in close partnership with product, engineering, and stakeholders. Together, we delivered more intuitive experiences for employees while driving tangible business value through increased productivity and revenue.